Thank you for choosing A19Customs for your FiveM Server and Developer needs. We value your business and strive to provide high-quality digital products. Please take a moment to review our refund policy below.

All Sales Are Final

Due to the nature of digital goods, A19Customs does not offer refunds for any purchases made through our website. All products are sold “as-is,” and we are not liable for any issues that may occur after purchase. While we thoroughly test our items prior to release to ensure functionality, we cannot guarantee compatibility across all server setups, environments, or workflows.

Before Purchasing

We strongly encourage customers to review all product descriptions, previews, and any stated requirements carefully before making a purchase. Ensuring that a product is suitable for your specific project or server environment is your responsibility. If you have questions or need clarification on a product, we invite you to open a support ticket in our Discord our team is happy to help.

Defective or Misrepresented Items

In the rare instance that an item is defective or not as described, please contact us promptly by submitting a support ticket. We will make every effort to resolve the issue in a timely and satisfactory manner. However, please be advised that we are unable to issue refunds for digital products that have already been downloaded or used.

We appreciate your understanding and support. For any additional inquiries, please reach out to us via our Ticket System.